November 2020

Great Servant Leader Communication with WFH Employees

When you have a servant leader mindset, you are there for your employees and not the other way around, it’s important to ask open-ended supportive questions.  Realize that employees are struggling with homeschooling and working from home.  Employees that live alone have had their social interactions change overnight.  I want to provide some great servant …

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Hundreds of Millions Saved in a Digital Transformation

One of the key elements on my American Lean Weekday podcast is the weekly interviews that I conduct with companies on their Lean Journey. These companies are from various industries and are all different sizes. I have interviewed leaders from family-owned businesses to multi-national organizations. These are keynotes from a conversation with Ben Griner from …

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