Culture/Intrapreneurship

How to Engage Employees during your Lean Transformation

Employee engagement is going to make or break you on your Lean transformation. For those that are interested in a successful Lean Transformation, I have a secret for you. Lean is about changing the culture of your organization. Ask yourself, how do I turn my employees into daily problem solvers? One success indicator of employee …

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Five Steps for Supporting your Digital Intrapreneurs

Digital transformations are important in today’s world. Even if you are an “old-school” manufacturer- you make stuff- you still have to find customers.  It could be there are ways to increase the digital aspects of your products.  Regardless, this will require change, and the best way to approach it is to unleash your intrapreneurs.  Here …

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Rely on your Core Team to Support Company Culture

For companies that are developing their Lean transformation, a key element for supporting the transformation is sharing information within the company, and engaging employees.  Establishing a Core Team of representatives from different functional areas helps with that information sharing.  You should also rely on your core team to support company culture. There are several steps …

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Your Culture Drives your Customer Experience

In a recent PwC study, 80% of American consumers say that speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive experience.  How does your organization measure against those elements?  It’s important to realize that your culture drives your customer experience.  If you want a better customer experience, work on …

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